Terms and Conditions


Prices
All prices quoted included VAT at the standard rate of 17.5%. If this rate is changed we reserve the right to increase or decrease accordingly. The prices shown are per piece. Please note for euro prices the current exchange rate will apply at the time the order is placed. We reserve the right to change our prices at any time on the catalogue pages but not after an order has been placed.

Delivery
Where a delivery date is quoted, this is intended only as a guide and although quoted in good faith, Cotton Kids is not responsible for any delays occuring outside their control. No guarantees of delivery are undertaken at any time.
The goods you order will be delivered to the address you give when placing the order unless informed clearly other wise by the customer on the order page. If the goods are to be signed for an address where a signature can be obtained from must be given. Cotton Kids reserve the right to apply additional charges to the customer if these conditions are not met. Every effort will be met to deliver the goods within 30 days or as soon as possible by Cotton Kids. If delivery cannot be made within this time frame Cotton Kids will inform the customer. Cotton Kids will not be liable for any other loss or damage suffered by the customer through any reasonable or unavoidable delay in delivery.

Title
Until such time as the goods have been fully paid for, title to the goods will remain vested in Cotton Kids, without prejudice to any other legal remedy. The goods from time of delivery be at the buyers risk.

Construction
Stitching and construction may vary from batch to batch, but will remain commercially acceptable.

Colour variation
Whilst every effort will be made to maintain consistent standards, allowance must be made for some variation in shade from product to product as no two items react in identical fashion when painted and shown on a web page. Thus no allowance or concession will be made for goods which are not deemed to match exactly the approved standards form the web page. Matching will, however be to commercially acceptable standards.

Size
Products can vary in size by +/- 5%.

Fabric and weave
Cloths may vary in weave and shade due to the inherent nature of the cotton fibres, their country of origin and the weaving process employed.

Availability
The goods are subject to availability. If on receipt of the customer order the goods are not available, Cotton Kids will inform the customer as soon as possible. A refund or credit for any sum that has been paid by the customer will then be credited.

Personalised goods
The customer does not have the right to cancel the contract if the order is for personalised goods which by their nature cannot be returned. The customer must check and check again on the order page the spelling for any personalised goods. The order page asks for the name to be spelt twice to combat any miss -spellings.

Washing instructions
All items should be washed as per washing instructions shown be it on leaflets or labels. These must be complied with at all times. The customer must advise Cotton Kids of any special wash / shrink / fade standards prior to placing their order.

Artwork/custom designs
Where artwork is supplied then it is wholly the customers' responsibility to ensure that any artwork provided by themselves to Cotton Kids is satisfactory before any goods are painted. Cotton Kids will give as much professional help in advising the customer as to the suitability of the artwork, buy accept no responsibility whatsoever in the appearance of the design once completed onto fabric.

Copyright
Please note that all copyright, design right and any other intellectual rights in our designs and products and in the images and text of this website are and will remain the property of Denise Hughes of Cotton Kids. Any infringement of these rights will be vigorously pursued.

Complaints
Any complaint regarding goods delivered must be made in writing to us within 7 days from the date of delivery and Cotton Kids accepts no responsibility for complaints submitted other than in this manner or in excess of this period.

Data protection
Cotton Kids will only use the information provided about yourself for our company use. We do not sell trade or rent your personal information to other individuals or companies. We need specific information when you place an order to maximise contact easily with yourselves if required. The main area concerning is the spelling of a name, so a day time telephone number is required.